Returns & Exchanges

At Eveline Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the list of items you wish to return to receive a Return Authorization Number.

• 2.
  Pack Your Items

  Carefully place the unused products in their original packaging, ensuring they are securely sealed to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.